Human Translation vs AI Translation

A human translator looks at the whole document and understands what the writer is trying to say. They can take account of the context, the type of document and any special terms used in it.

This is especially important for legal documents, contracts and other professional work, where even a small change in meaning can cause confusion.

AI translation is much quicker and can be very useful for simple messages and general information. However, it may not always understand the situation behind the words or the exact meaning of a phrase.

For this reason, the right choice depends on what is being translated and how important it is.

Why Human Interpreters Are Important

Interpreting is different from translating a document.

An interpreter works during a live conversation. They listen to one person and explain what they have said to another person in a different language.

This can be face-to-face, over the phone or through a video call.

For example, during a solicitor and client meeting, an interpreter helps both sides understand each other. They need to listen carefully and communicate the meaning clearly as the conversation happens.

How NTIS PRO Supports Interpreting

NTIS PRO helps solicitors and organisations arrange interpreters for different types of appointments, including:

• Face-to-face meetings

• Zoom meetings

• Microsoft Teams meetings

• Video calls through shared links

• Telephone interpreting

• Telephone conferences

• Calls through platforms such as WhatsApp

But sometimes things do not go exactly as planned.

When There Is a Problem

An interpreter may arrive at the right address but cannot find the meeting room or the client.

In this situation, the interpreter can contact NTIS PRO. We can then contact the solicitor or organisation, find out what has happened and pass the information back to the interpreter.

The same can happen with online meetings. An interpreter may not receive the Zoom or Microsoft Teams link, or the link may not work.

The interpreter can let NTIS PRO know, and we can contact the relevant person to check the meeting details and help sort out the problem.

Telephone interpreting can also have problems, such as poor signal, background noise, low volume or a dropped call. Again, the interpreter can report the issue so it can be communicated to the right people.

Can AI and Human Interpreters Work Together?

AI can be very useful for quick and simple translations. It saves time and is easy to access.

However, human translators and interpreters bring something different. They can understand the situation, deal with unclear language and respond when something unexpected happens.

Technology can also make human interpreting easier. Online meetings and telephone interpreting mean that an interpreter can support a client without always being in the same location.

The Role of NTIS PRO

At NTIS PRO, our job is not only to arrange an interpreter. We also help when problems come up during an assignment.

Whether an interpreter cannot find the client, cannot find the meeting room, cannot join a video link or has an issue with a telephone call, they can contact us and let us know.

We can then communicate with the solicitor or organisation and help pass the right information between everyone involved.

Conclusion

AI has made translation faster and easier, and it can be very useful for many everyday situations.

However, when communication is important, human understanding still matters.

Human translators and interpreters can look at the situation as a whole and make sure the meaning is clear.

At NTIS PRO, we support solicitors and organisations with face-to-face, video and telephone interpreting, while also helping when unexpected problems come up.

Because good communication is not just about translating words. It is about making sure people understand each other.

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